Thank you for choosing Devinfy! We are committed to providing you with fast and efficient shipping services. Please read the following shipping policy so that you can understand our shipping process, costs and timeliness.
1. Shipping Area
We provide global shipping services, supporting a variety of international and domestic destinations. The specific shipping area and available countries/regions will be displayed at checkout. If your area cannot be shipped, please contact our customer service team to find out if there are other shipping options.
2. Shipping costs
Shipping costs vary depending on your order amount, selected shipping method and shipping address. At checkout, the system will automatically calculate the shipping cost and display it to you.
The specific shipping time will vary depending on the shipping address and shipping company. Please check the estimated delivery time at checkout.
4. Order Processing Time
We usually process and ship within 1-2 business days after receiving the order. Please note that weekends and holidays are not included in the processing time.
5. Order Tracking
Once your order is shipped, you will receive an email with a tracking number. You can use the tracking number to check the real-time status of the package on the official website of the shipping company.
6. Shipping Address
Please ensure that you provide the correct shipping address when placing your order. We cannot assume additional costs or liability if your package cannot be delivered due to an incorrect or incomplete address.
7. Problems encountered
If your package is lost or damaged, please contact our customer service team immediately. We will work with the shipping company to track the issue and assist you. We do our best to ensure that every package is delivered safely and on time, but we cannot be responsible for any accidents during transportation once the package leaves our warehouse.
8. Return Shipping
If you need to return the product, the return shipping fee will be borne by the customer, unless the product has quality problems or is shipped incorrectly. During the return process, we recommend that you use a trackable shipping method to avoid package loss.
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